2018 will be an exciting time for the business travel sector. There is impressive growth predicted, despite the economic downturn being experienced across Europe currently.
While clients still want excellent customer service and a personal touch, there is little doubt that the benefits offered by the use of constantly developing technologies are now essential for most, if not all, corporate travellers.
To stay on top, travel companies must harness the best technologies and offer them to customers. For 2018, technology consultancy DataArt predicts that this will mean more in the way of personalisation.
DataArt expects Travel Management Companies, airlines, hotels etc to try and get an edge on competitors by offering more personalisation options at the time of booking and beyond.
Customer satisfaction will be at the heart of this sea change, as companies aim to impress through creating unique travel experiences and by removing pain points and time consuming irritations.
They will achieve this through investing in machine learning and AI, as well as voice-activated and blockchain technologies.
Beyond Business Travel is already investing in personalisation and we offer all our clients a bespoke travel solution, every time.
Through our cutting-edge technologies, we can save you time when booking by managing your preferences. We know if you prefer extra leg room, a city centre hotel, extra cabin baggage but no checked-in luggage. You don’t need to play with all the options. Our systems can manage it all quickly and with ease.
When disruptions occur, our systems will send you an instant alert and we’ll re-organise your itinerary, rebooking flights, rearranging transport and all without causing you any extra stress.
We ensure you are compliant with company travel policy at all times and even automatically manage and maximise your airline and hotel reward schemes and points, giving you even more value for money.
Beyond Business Travel uses technology to address all of your travel problems and to make your experience as seamless and enjoyable as possible. We offer all these services and technological benefits at no extra cost, to all clients who book their travel through us. If you’d like to save money on your next trip, while getting the best tech the travel industry has to offer, fill in the form below and we’ll be in touch.
[contact-form-7 id=”125″ title=”Contact Us”]