NEW: IATA – ‘Customer Contact Information’
From Saturday 1st June 2019 IATA will require ‘Customer Contact Information’ Severe weather conditions, growing congestion at airports and airspace increase the chances of disruption. Events such as industrial action and various operational issues also cause interruption of normal operations of an airline. Irregular flight operations and disruptions have a major impact on customer service […]
British Airways redesigns Products and Services
British Airways’ New A350 Aircraft and New Business Class ‘Club Suite’ British Airways has unveiled its highly-anticipated new business class seat ‘Club Suite’ and confirmed it will arrive on the first of its A350 aircraft in July. The newly-branded ‘Club Suite offers direct-aisle access, a suite door for greater privacy and luxurious flat-bed seats in […]
Strategic Planning
Why travel should form an important part of a business’ strategic plan. With online connectivity being better than ever, more and more businesses are making global expansion a part of their strategic plan. With a simple click of a button, businesses from around the globe can network, negotiate and trade with their industry partners. This […]
How new technology is creating a more efficient, personalised business travel experience.
In the digital era, we have come to expect fast and efficient services, personalisation and flexibility in our experiences. This does not only apply online, but is expected to be implemented across many of our daily activities. In the past, the travel industry has been one area that has often fallen behind in achieving these […]
American Airlines NEW ROUTE from DUBLIN
AMERICAN AIRLINES TO OPERATE NEW FLIGHT FROM DUBLIN TO TEXAS. The new route will offer the only direct flight from Dublin to the ‘Lone Star’ state DUBLIN, IRELAND. — The world’s largest airline, American Airlines, will offer a new flight from Dublin (DUB) to Dallas/Fort Worth (DFW), connecting the two for the first time. The […]
Incorporating wellbeing into your travel policy
Beyond Business Travel care about our clients and their wellbeing. Think about your most recent trip away, for holiday or work. Did you eat healthy meals? Get plenty of sleep? Stay in line your gym routine? Most likely, you let these good habits slip, and on an irregular basis there’s nothing wrong with doing so. […]
Helping Air Travellers reduce their Carbon Footprint
According to the BBC, when airlines do offer such a scheme, generally fewer than one per cent of flyers are choosing to spend more. Now the Chairman of ClimateCare has said it is essential that either the airline or the customer takes responsibility for the emissions from their flights. Said Edward Hanrahan, ClimateCare’s Chairman: “We know […]
Sri Lanka Rolls out Free Visa on arrival
Sri Lanka hopes to build on a good month of tourism arrivals by offering free visa on arrival for a host of countries starting next month. The country saw an increase of nearly 5% in March and will offer a six-month free visa period from 1 May to more than 30 countries. Tourism Development Minister […]
LOGANAIR CONFIRMS START DATE FOR BELFAST CITY – CARLISLE ROUTE
Loganair has announced it will commence its five-times weekly service from George Best Belfast City Airport to Carlisle Lake District Airport on 4th July 2019. The airline will connect Northern Ireland with Cumbria and the Lake District, which attracts 45 million visitors each year. Katy Best, Commercial Director at Belfast City Airport, said: “There is significant […]
CONVENIENT AND HASSLE-FREE TRAVEL AT YOUR FINGERTIPS
A £15m investment programme has resulted in a refurbished Departure Lounge which boasts 100% more customer seating, additional charging points and free WiFi throughout. The walk through design and larger World Duty Free and WH Smith units provide passengers with more space to comfortably browse the much expanded range of products available, now including electrical […]